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 Yourhairshop.com is down?

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citgirl630 View Drop Down
Newbie
Joined: Aug 11, 2006
Location:
Posted: Aug 18, 2006 at 3:24am
Hey, does anyone know why some of the pages on www.yourhairshop.com are down?
I really needed to Order my hair today, I have an important event comming up next week. If you go the the site and you click on BUY HAIR
it says that it is temp. down. I hope the come back up today because I really need to get the hair :-(
DLUX body wave.

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sarytyr View Drop Down
Junior Member
Joined: Nov 21, 2005
Location:
Posted: Aug 18, 2006 at 3:24am
It says the body wave page is down, but you can click on it and it will open (while the other pages that say they're down will not).  Don't know why...

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citgirl630 View Drop Down
Newbie
Joined: Aug 11, 2006
Location:
Posted: Aug 18, 2006 at 3:24am
Yeah I know that I could click on it, but the other pages will not. They have more options on that page. I am supposed to Order hair for me and a friend because I am going to do her extensions too.

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sarytyr View Drop Down
Junior Member
Joined: Nov 21, 2005
Location:
Posted: Aug 18, 2006 at 3:24am

Why do these kinds of things always happen on Fridays???


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citgirl630 View Drop Down
Newbie
Joined: Aug 11, 2006
Location:
Posted: Aug 18, 2006 at 3:24am
 Im not sure what to do. I have a wedding that I am comming out in,  And even though the wedding isnt until next saturday we have pictures on wed. and we all have to have the same hair do's some other girls already got their hair done, and some already have long hair.
This sucks.

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kalypso View Drop Down
Newbie
Joined: Jan 22, 2006
Location:
Posted: Aug 18, 2006 at 3:24am
I noticed the same thing but i'm just "shopping" today..doing a consult tomorrow....try to check your history and cut and paste..that's what I did...maybe they are updating (aka raising prices lol)...
here's the link

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kalypso View Drop Down
Newbie
Joined: Jan 22, 2006
Location:
Posted: Aug 18, 2006 at 3:24am
Ok, that's wierd...tried my own link and it didnt work ...went back and tried my first method and now..it doesn't work either.....things that make ya go hmmmmmmmmm

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citgirl630 View Drop Down
Newbie
Joined: Aug 11, 2006
Location:
Posted: Aug 18, 2006 at 3:24am
Yeah Its not working for me.
Thaks anyway, that was a good idea

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malibu View Drop Down
Senior Member
Joined: Feb 17, 2006
Location:
Posted: Aug 18, 2006 at 3:24am
Why don't you buy the clip-ins?

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Cali-Kristin View Drop Down
Member
Joined: Sep 28, 2004
Location: United States
Posted: Aug 19, 2006 at 3:24am

Hi Ladies,

I did take the pages down because it is important to me to make sure all of our hair is consistently perfect in quality. There were a couple accounts of shedding with the keratin-tipped hair and although it wasn't happening on all of the packs I thought it was highly necessary to make sure everything was up to par before they were sold. It seemed to just be on the lighter colors of hair but I didn't want to take any chances so I am having all of the hair re-tipped to ensure the satisfaction of your purchase. We will be getting back in our keratin-tipped hair in about 2-3 weeks and will fully be restocked in about 3-4 weeks. We still do have our D-LUX stick hair in stock and I am offering free fusion chips with those for all of you fusion lovers. Just remind me in the comment section of your order and I'll make sure they are included in your order. As soon as the hair is back in stock it will go back up on our site. I'm sorry for any inconvenience this may have caused you but I want to make sure you are happy with your purchase and I know this is the right thing to do to ensure that.

 
Have a great weekend,

Kristin


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TanglesRC View Drop Down
Senior Member
Joined: Apr 25, 2005
Location:
Posted: Aug 20, 2006 at 3:24am
you are a wonderful business woman!

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FinaFina View Drop Down
Member
Joined: Feb 12, 2005
Location:
Posted: Aug 21, 2006 at 3:24am
Hi Kristin
So the wefts are also unavailable. . .???
I'm needing a few and noticed that the weft hair is also out of commission. . .
thanks
Fina

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Cali-Kristin View Drop Down
Member
Joined: Sep 28, 2004
Location: United States
Posted: Aug 22, 2006 at 3:24am

Hey Fina, I talked to Sherrie (who was wearing our wefts) and she reported some shedding on a 22" weft so I sent all of mine back to be repaired- they should not shed at all. She said she didn


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Shirilyn View Drop Down
Junior Member
Joined: Dec 27, 2005
Location: United States
Posted: Aug 22, 2006 at 3:24am
Kristin you are such a sweet business woman, thanks for the samples. I loved the I-tipped hair. If I had to do fusion I would use that hair. Are you going to get in yaki I-tipped hair? If so PM me.
Shiry

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FinaFina View Drop Down
Member
Joined: Feb 12, 2005
Location:
Posted: Aug 23, 2006 at 3:24am

Hi Kristin,

I do fusion but this time am  having pinchbraids done so the wefts are a better option for me. . .I've figured out an alternative and will catch you the next  time around!  Thanks!! And by the way YOU and YOUR HAIR look absolutely freakin' gorgeous!!!

FinaFina2006-08-23 12:38:03

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citgirl630 View Drop Down
Newbie
Joined: Aug 11, 2006
Location:
Posted: Aug 23, 2006 at 3:24am

I am so glad kristin keeps us updated!

Hey Kristin I sent you a pm.

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msfitns72 View Drop Down
Junior Member
Joined: Nov 15, 2004
Location:
Posted: Aug 23, 2006 at 3:24am
Fina-- don't forget to post pics of your new pinchbraids! And let me know what hair you decided to use too. If someone could tell me how to post pics on here, I have a few pics I took of my new pinchbraids with the D-lux hair.

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FinaFina View Drop Down
Member
Joined: Feb 12, 2005
Location:
Posted: Aug 24, 2006 at 3:24am
I'm gonna do a combo of AMM's Elite Remy Gold (in #7) and I'm going to also give the Optimum Cuticle Hair (OCH) a try (in 18/22). . .wish me luck!! And YES I'll post pics!!

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Lil'Bohemian View Drop Down
Junior Member
Joined: Apr 21, 2006
Location:
Posted: Aug 25, 2006 at 3:24am
Hello-
I am wearing 18" D-Lux wefts right now- have been wearing this hair for three weeks- and I have not had any issues with shedding. No more shedding than I would expect from wefts that have been cut for the install (protac) and not sealed. Perhaps it was just the 22" wefts? 
Regardless, I just wanted Kristin and the others on this forum to know my experice so far with this hair. I really like this hair- it is still great after 3 weeks. I give it a thumbs up.  

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gsmilie View Drop Down
Member
Joined: Jun 02, 2005
Location: United States
Posted: Aug 28, 2006 at 3:24am
I'll second that Kristin is a stand up business woman, I installed 240 strands of the D-Lux I tips into a friend of mine, and had to take them out less than 2 weeks later because the shedding was so bad.  It looked like half of the hair fell out!!!   I reported it on this forum and was going to have my friend email her(as she was the one who bought the hair) and within a day Kristin emailed me and sent a new pack of hair to my friend to try again!!
 
Now that is customer service!!!  That is the kind of place that you want to keep coming back to, not only did she replace that hair, but she put a hold on future purchases until she can get the shedding problem figured out!!
 
Way to go Kristin!!!

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sexys View Drop Down
Newbie
Joined: Sep 13, 2006
Location:
Posted: Sep 19, 2006 at 3:24am
I ordered some of the DLUX hair and emailed about 7 days ago, and still haven't heard anything about my order, or heard back from the email I sent.   I can't wait to get the DLUX pre-tipped.  How long does it take to get?  I'm in California too.  Thanks

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sherrie215 View Drop Down
Super Elite Member
Joined: Dec 21, 2004
Location:
Posted: Sep 19, 2006 at 3:24am
I would email her again. Usually you get your order from her pretty quick.

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Cali-Kristin View Drop Down
Member
Joined: Sep 28, 2004
Location: United States
Posted: Sep 20, 2006 at 3:24am
Hi Sexys,
 
I answer emails with in 24 hours so if you emailed me you may have done so to an incorrect address. The best way to reach us is to email us at Info@YourHairShop.com
 
All emails we send you will be done so to the address in your Paypal account and Paypal will automatically send you a confirmation of payment and then an additional email confirming when your item was shipped. If you email me with the name your items were ordered under I would be happy to look up your order for you.

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sexys View Drop Down
Newbie
Joined: Sep 13, 2006
Location:
Posted: Sep 20, 2006 at 3:24am
[QUOTE=Cali-Kristin]Hi Sexys,
 
I answer emails with in 24 hours so if you emailed me you may have done so to an incorrect address. The best way to reach us is to email us at Info@YourHairShop.com
 
All emails we send you will be done so to the address in your Paypal account and Paypal will automatically send you a confirmation of payment and then an additional email confirming when your item was shipped. If you email me with the name your items were ordered under I would be happy to look up your order for you.
[/QUOTE] Thanks sweetie.  I wrote again last night to the email you listed... and that's the email I used before as well.  Thanks for getting back to me!  I can't wait to see the hair :) Order (ID # 37V79455HU230622V)  Thanks again!

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Shirilyn View Drop Down
Junior Member
Joined: Dec 27, 2005
Location: United States
Posted: Sep 20, 2006 at 3:24am
This girl has got skills, along with greeaaat customer service.
Shiry
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