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Went To Spa & Nail Tech Cut My Skin!

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carrie View Drop Down

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Joined: Feb 21, 2002

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Posted: Aug 04, 2007 at 2:22pm

Has this ever happened to any of you? I went to a top name spa and had a "deluxe" pedicure which included a paraffin wax dip. I didn't notice it at first but when I got home my big toe on my left foot hurt like hell. I looked at it and noticed a 1/2" long gash that was not there before I had the pedicure. I immediately soaked a bunch of Hydrogen Peroxide on the cut but thought it was weird that the nail tech didn't mention it. Should I call the spa or just let it go?

the gentleman View Drop Down

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Joined: Jun 07, 2007

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Posted: Aug 05, 2007 at 2:22pm

You should call the spa, and tell them of the inconivence. You never know, even though you may not want to again, you may get coupons or one or two days free at the spa for you and your friends. But it's important to show people thier mistakes(if they can handle it), so that they can improve.

MaryPoppins View Drop Down

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Joined: Jul 30, 2007

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Posted: Aug 06, 2007 at 2:22pm

the gentleman is right on the mark - I would definitely let them know. You were not satisfied (to say the least) with your pedicure and they need to make sure that this does not happen again. I can't imagine why the tech did not mention it or if there is some crazy way that the tech did not know it happened?? Needless to say, you had an unpleasant experience and they need to be aware so that it does not happen to other customers.