What I find odd is that after four months of trying to find him, no one knows anything at all. I visited with a number of places he worked and no luck there, I tried the to licensing state boards for texas, and can't find a license for Bill or William. I do trully hope all is well, I guess Brenda starts over trying to find a good long care specialist. I had her visit a good friend who owns her own shop, and of course the first thing she told Brenda was that at least six inches had to be removed due to damage. She did this last August and most of the length has returned, but upon another visit, this same person said if she had layers underneath, she would have more volume. It doesn't matter how they go about it, but a stylist is just not as committed to long hair as someone committed themselves to, or trained in the GM method, to helping people with long hair keep and maintain hair longer than bra strap. Please let me know if you here any good reviews of long hair care salons in Dalllas or even Houston as that wouldn't be too far for us from Shreveport. Our only other alternative would be make a twice yearly visit to Atlanta. Thanks for all your help and the great site. Tom.