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 Question for stylists!! (

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graceee View Drop Down
Newbie
Joined: Jun 09, 2007
Location:
Posted: Jul 27, 2007 at 7:39pm
This is a long story, with a question for stylists at the end. You can skip the question if you like.. but please, stylists, answer.
 
I got my hair cut today. My usual hairstylist has been sick in the hospital for months and I've gotten my hair done at Fantastic Sam's for good value by nice people before, so I figured, what the hey, lets give them a shot...
 
So a girl I had never seen before at Fantastic Sam's (mind you I haven't been there in two years) is assigned to me. I just wanted my hair relayered and to get my side-bangs (which had grown out) back. A little warning flag popped up in my head as I watched her take 10 minutes to snip tiny ends off my longest hair. I figured she was just being careful and wanted to give me a healthy trim.
 
Then another flag popped up as she decided to stop with the back of my hair without layering and move on to the bangs. I ignored my common sense and let her continue. She took the front of my hair from my forehad and pulled it to the side... and then she cut my bangs blunt and straight in one motion.
 
 I sh*t you not, she basically swept hair down all of my forehead.. and she cut it straight and blunt in one snip!!! She asked me if I wanted it shorter, now at this point I THOUGHT she was going to make them sideswept still, so I said yes, BUT I WANTED THEM FEATHERED/SIDESWEPT. So she somewhat attempts to give me side bangs ... by cutting the end that was supposed to be longer short (the end that point downward). Which means the other part of my bangs would have to be even shorter to actually be side bangs. (Sorry if that makes no sense).  
 
sh*t, I'm no hairstylist, but I've done my own bangs before and even I know not to do that! I was slightly in denial and I told myself, no, this girl probably knows what she's doing lets just see what she'll do. She assured me she would feather out my bangs and make them go to the side, and then decides to move to the back and finish the layers in back of my head first. Then, without finishing that, she goes back to my bangs and cuts them even shorter in an attempt to make them side-swept. They didn't get more sideswept, as again, she cut my bangs all across in one snip!! I was really starting to panic on the inside, especially when she promised me she would fix it before again, doing the layers in back of my head and leaving my bangs looking like a mess.
 
My hair isn't long. My hair isn't all that thick or poofy. It usually takes a stylist 20 or 30 minutes to layer all my hair. She spent about 10 minutes snipping away ohhhh soooooo slowwwwwly... before she dropped everything and said "I'll be back".
 
She didn't come back. The manager came back and tried to fix my hair. This was when I FINALLY realized what a disaster I was in. My bangs were cut blunt straight across and short (I have NEVER had my bangs so short in my life... they were a good inch and a half above my eyebrows and straight across my forehead!!!) I am used to feathery, side-swept bangs!
 
To give you an idea... I used to have the bangs like Kristin Cavalleri (http://www.askmen.com/women/votes_300/pictures_300/laguna_beach_girls/kristin_%20cavalleri.jpg), the stylist gave me bangs like Rosario Dawson (http://www.themovieblog.com/archives/Dawson-Hair.jpg)
 
I feel so stupid. Common sense should told me to ask for a different stylist, but I didn't want to be rude or mean just because she was new and I had faith and let that girl hack away... The manager was very nice and whispered to me that she wouldn't charge me anything and that when my hair grew out she would fix it for me free of charge. And thats I started crying.
 
I have never ever cried in a salon before over bad hair (I rarely cry in front of other people), but I just couldn't believe I put my faith in this girl who obviously used me as her "training" and as a "learning experience"... she waited until it was far too late to save my bangs before she found her manager. She KNEW she didn't know how to cut bangs, but she still tried anyways! The manager gave me a really beautiful cut in the back in about 10 minutes. Basically the original stylist did NOTHING and the manager did everything, but my bangs had been cut so short there was basically nothing the manager could so, exept for sweept a little bit more hair in front and cut me longer bangs to cover up the mess. She gave me a bunch of pomade and spray and showed me how to curl the longer bangs to hide the short ones... but even then it was terrible.
 
 
If there are any hairstylists on this board... has anyone ever cried over a haircut you gave, and how did that make you feel? I don't know if I should feel this way, but I feel guilty about crying. I know she is inexperienced, but I really wish she didn't use me as her learning tool. If she wanted to use me for practice, she could have AT LEAST had someone else do the bangs while she watched. I didn't yell at her or say anything mean to her (in fact she never came to apologize, she just watched from afar as her manager did my hair). I actually didn't start crying until the manager acknowledged that yes, they had screwed up beyond repair. I'll probably see her again when I go back to get my bangs fixed... I don't know.. should I be feeling bad or should she be feeling bad? Input would be nice. :)
graceee2007-07-27 23:57:40

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karen s View Drop Down
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Joined: Apr 24, 2005
Location: United Kingdom
Posted: Aug 10, 2007 at 7:39pm
Hi I have just read your question, I can assure you the stylist will be feeling awful about the mistake she has done with your hair. As we are taught to be profestional and try and keep calm etc, but she should have came to you and apoligies for her mistake, and it was a stupid mistake she made. She should only have cut your fringe (bangs) a little at a time and cross check and ask you if you wanted more off. I always do this as when its cut, you can't stick it back on.
I am sorry you have had this experiance and unfortunatly it will affect you any time you visit a salon, just remind the stylist not to cut your bangs too short.
 
I cant understand why the salon manager let her cut your hair in the first place if she was not experianced enough. If anyone is to blame its the manager.
 
Karenx
karen s2007-08-10 18:38:16

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eeyore102400 View Drop Down
Newbie
Joined: Sep 15, 2007
Location: United States
Posted: Sep 16, 2007 at 7:39pm
I am a Salon Owner and work side by side with my stylists.  I just recently hired a Saturday only stylist who had worked across the steet at a men only hair cutting place for 3 years.  This is her 4th sat. to work.  She has had trouble with a few of the women she has done but I would watch her and if I felt she was having trouble I stepped in.  I always checked each of her cuts after she was done.  I felt she was more comfortable and would be ok.  Well yesterday she took on a hair cut that most experienced stylists have trouble with including me.  It was the Victoria Beckem cut.  Swing in the front and short in the back.  Mind you I am tending to my own client and when I finished i sat down and happen to look at my stylist and saw a diseaster in front of me.  I walked over and asked for the stylist to step away and I took over the cut.  She cut off her sides therefore upsetting the client to tears.  I felt horrible and I know so did the stylist.  We were able to salvage the cut just shorter then she wanted.  I was so mad at the stylist because I dont care if you think you can do it, If you feel at all apprehensive about the cut she should have immediately come and got me.  If is hard to be watching every second but I did feel responsable for my stylist but there is some blame on the stylist also.  She should have stopped and got help before it is too late.  I also told the client to come back for touch ups on her cut on us for a few times and gave her products to aplease her.  I hope she will come back.  I am sorry you also got a bad hair cut and I feel for you because even us stylist get haircuts we are not happy with either, but thats a whole other story.
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