cotton candy hair!!

i have a big problem ,

well  i got my refund and less then half of my refund  back along with a nasty note, saying they felt they did no wrong and didn`t feel i should recieve any refund since i didn`t  give them the chance to fix my hair yea right bad enough the hair i had to my butt is now to my shoulders, if i could i`d sue the @%7%&, .

First, I feel badly for you.

IMHO, the stylist should have known that this outcome was likely because you had told her you had just colored your hair, and should have advised you to reconsider the perm (or refused to do it).  I may be technically mistaken; perhaps perming on top of coloring doesn't damage hair these days, but AFAIK, the combination of processes is very damaging.

The strand test in advance is always a good idea.  You can use a week's worth of fallout strands for this purpose.

Again, IMHO, consider yourself fortunate that you got any refund.  I would advise against different processes applied to the same hair, in the future.

In the meantime, you may want to use lots of deep conditioners (reconstructors), and oil your hair too.

Best of luck on the grow-out.

If it's breaking off mid-strand, well, I guess that's to be expected given what's transpired.  If it's falling out from the root (in higher quantities than normal), that's cause for concern. I'll assume it's "merely" breakage (still, not a happy state).

You should really get it cut. this happend to me once,almost exact same scenerio.
I had dyed blonde hair and wanted some body to my hair,so I went to ask about a perm. I was sure to ask the lady if it would damge my hair too much.
She said,"No,we have perms for people like you"

In the car on the way home,if I even touched my hair the ends would come off in my hands.It was horrible.Once at home in the bathroom,I took the scissors and cut it up to my ears. It may not have looked that great,but it saved the rest of my hair from breaking off.
A few months later,after severely conditioning,I had straightened it myself at home.I had to have it short for about 6 months because of damage.
I also vowed to never,ever get a perm for as long as I live again!

A good test that you can do at home to see if your hair can handle a perm is to take a couple of strands of hair right from your scalp and lay them out on a table.  Cut 2 or 3 inches off the bottom of the strand and place them into a clear glass containing room temp water. If the hair sinks, that section of hair cannot be permed as it is too porous.  If you don't mind cutting off 2 to 3 inches cut another section and see if that sinks or floats. If the hair sinks there is  no cuticle layer left on the hair to protect against harsh chemicals.  If it floats there is enough cuticle layer to help protect the hair, but remember perm solution is strong and the cuticle layer will still be damaged more.  Continue to do this untill the hair floats on the water, this will show you how  much of your hair is damaged and how far up the strand will be fried by a perm if you have it done.  I always tend to tell my clients that they have to choose between colour and perms on hair longer than chin length.  I tend not to want to do both services.

any ideas on what i  can use to build my hair back up

i`m using pink , and sunsilk

anything better out there?

Your hair needs protien.  Look for products that contain that and not oils.  Hair masques and leave in conditioners are great.  Leave these on over night if you want.  Tread your hair like a really expensive silk blouse.  No  hot water, do not stretch the hair when you comb it.  (Wide tooth comb on wet hair...  Brush on dry but I would not recomend that you brush you hair at all.)  Do not pull your hair back when it is wet into clips, as when it dries it will shrink and pull causing more breakage.  LLJones2007-03-05 11:37:39

You can try an epsom salt treatment to rebuild the salt bonds that have been damaged. Wash hair with a high quality shampoo, such as Pureology(pretty expensive,but REALLY worth it!). Towel dry (do not RUB hair, simply squeeze gently!) to remove most of moisture. Mix 1oz. of epsom salts into 7 oz. of very hot water. Shake until salt is dissolved, apply to hair and cover with plastic cap. Apply heat for approx.15-20 mins. DO NOT RINSE!Apply a generous amount of deep conditioner/reconstructor

salt to rebuild hair?? never heard of that